About Our Company
Northwest Orthotics and Prosthetics has been providing services in Utah Valley since 1981. We service Utah County and many smaller areas in the southern part of the state. We are located in Provo in a medical complex called Village Green. Our main facility has 3,100 square feet that has been divided into patient care rooms and a fully functioning lab. We added additional offices in Pleasant Grove and Spanish Fork to better serve our patient population. In 2009 ownership of the company transferred to Lane Ferrin CP, Russell McConahay CO, and David Hill BOCO.
Business hours are from 8:00 am to 5:00 pm, Monday through Friday in our Provo and Pleasant Grove locations. Our Spanish Fork hours are Friday 8:00 am to 5:00 pm. We will increase the hours as needed to best serve our patients. We provide emergency service to patients in the hospital 24 hours a day 7 days a week.
We see patients by physician referral and often see patients sent directly over on a walk-in basis. We attend the Children With Special Health Care Needs (CSHCN) Clinics in Moab, Blanding, Richfield Price and Vernal with a Pediatric Orthopedic Specialist from Primary Childrens Medical Center.
Patient services are provided by practitioners certified by either ABC or BOC. We currently have one certified Prosthetists, one certified Prosthesits/Orthotist, three certified Orthotists, one certified fitter of orthotics, and one certified technician.
Over the years we have developed a relationship with physicians to provide patients with quality prosthetic and orthotic care. We communicate regularly working as a team to provide the needed service and follow-up care. All patients are seen by physician referral. We communicate with physicians when there is any question about the type of service that is needed. Each patient is then referred back to the physician with the orthotic or prosthetic device. Patients are provided with information about their particular device and are given a follow-up appointment.
We are contracted with most major insurance companies including the Veteran’s administration and some national payer contracts as well. We currently bill electronically to Medicare / BCBS / Value Care / DMBA / EMI/ Humana/ Altius/ Beechstreet/ Tricare/ WCF/ Aetna / Select Health / PEHP /UHC/ CIGNA/ and Medicaids.